How i-Fitness handles member and visitor information.

We collect the information you provide directly to us when you create an account, start a registration draft, submit a corporate or general inquiry, subscribe to newsletters, or complete a payment.

This may include your name, email address, phone number, emergency contact details, branch selection, membership preferences, and limited health-readiness information required for safe onboarding.

We use personal data to manage memberships, process payments, support branch onboarding, respond to inquiries, send operational communications, and improve the service experience.

We may also use aggregate or de-identified information to understand demand across locations, improve conversion journeys, and support service planning.

Payment details are handled through integrated payment providers and are not stored in full on our platform. We store transaction references, statuses, and related subscription records required to manage your membership.

Before going live, production teams should configure payment provider secrets, webhook endpoints, and email systems in the deployment environment.

We retain personal information only for as long as needed to support memberships, legal obligations, support requests, and legitimate business operations.

We use reasonable administrative, technical, and operational safeguards to protect data, but no internet-based system can promise absolute security.

If you have privacy-related questions, contact the i-Fitness team through the website contact page or the published support email address.